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Frequently Asked Questions

  • What is Privo Mobile?
    Privo Mobile is a minimalist modern cell phone specifically designed for kids. It offers essential features such as calling and texting without the distractions of social media, internet browsing, or an app store.
  • Are there phone cases available for Privo Mobile phones?
    Yes, a free phone case is included with the purchase of a Privo Mobile phone.
  • What features do Privo Mobile phones include?
    Privo Mobile phones include calling, texting, a camera, a clock, and Spotify. There is no internet browser, social media, or app store.
  • Can I or my child add more functionality or apps?
    No, Privo Mobile phones come with intentionally limited functionality and cannot be modified to add more features or apps.
  • Can people besides kids use Privo Mobile phones?
    Absolutely. While our products are primarily designed for kids, they are also great for adults who want to spend less time on their phone. We see particularly strong interest from elderly/senior citizens who want a simple phone that does only a few basic things.
  • Are there parental controls?
    No, our phones are designed to eliminate unnecessary functionalities, so there's no need for complicated setup or extra parental controls.
  • Does Privo Mobile include cellular service or do I need to purchase network access separately?
    Privo Mobile phones come with a cellular network subscription for $19.99/month (+ tax). There are no additional monthly charges or subscriptions required.
  • Do I have to agree to a long-term contract?
    No commitment is necessary; you can cancel at any time.
  • Can the phones call any number or just the numbers I configure/select?
    Privo Mobile phones can call and text anyone with a US phone number.
  • How do I contact Privo Mobile?
    The best way to get in touch with us is via email. Please email the appropriate department using one of the email addresses below: General Inquiries: contact@privomobile.com Press: pr@privomobile.com Customer Support: support@privomobile.com Careers: careers@privomobile.com Sales & Marketing: marketing@privomobile.com Partnerships, Affiliates & Business Development: partnerships@privomobile.com
  • Are Privo Mobile phones available for purchase?
    Yes, currently they are available only in the United States. You can order them here.
  • Where is Privo Mobile located?
    Privo Mobile Inc is a Delaware corporation with headquarters in Seattle, Washington, USA.
  • What is Privo Mobile?
    Privo Mobile is a minimalist modern cell phone specifically designed for kids. It offers essential features such as calling and texting without the distractions of social media, internet browsing, or an app store.
  • Are there phone cases available for Privo Mobile phones?
    Yes, a free phone case is included with the purchase of a Privo Mobile phone.
  • What features do Privo Mobile phones include?
    Privo Mobile phones include calling, texting, a camera, a clock, and Spotify. There is no internet browser, social media, or app store.
  • Can I or my child add more functionality or apps?
    No, Privo Mobile phones come with intentionally limited functionality and cannot be modified to add more features or apps.
  • Can people besides kids use Privo Mobile phones?
    Absolutely. While our products are primarily designed for kids, they are also great for adults who want to spend less time on their phone. We see particularly strong interest from elderly/senior citizens who want a simple phone that does only a few basic things.
  • Are there parental controls?
    No, our phones are designed to eliminate unnecessary functionalities, so there's no need for complicated setup or extra parental controls.
  • Does Privo Mobile include cellular service or do I need to purchase network access separately?
    Privo Mobile phones come with a cellular network subscription for $19.99/month (+ tax). There are no additional monthly charges or subscriptions required.
  • Do I have to agree to a long-term contract?
    No commitment is necessary; you can cancel at any time.
  • Can the phones call any number or just the numbers I configure/select?
    Privo Mobile phones can call and text anyone with a US phone number.
  • How do I contact Privo Mobile?
    The best way to get in touch with us is via email. Please email the appropriate department using one of the email addresses below: General Inquiries: contact@privomobile.com Press: pr@privomobile.com Customer Support: support@privomobile.com Careers: careers@privomobile.com Sales & Marketing: marketing@privomobile.com Partnerships, Affiliates & Business Development: partnerships@privomobile.com
  • Are Privo Mobile phones available for purchase?
    Yes, currently they are available only in the United States. You can order them here.
  • Where is Privo Mobile located?
    Privo Mobile Inc is a Delaware corporation with headquarters in Seattle, Washington, USA.
  • What is Privo Mobile?
    Privo Mobile is a minimalist modern cell phone specifically designed for kids. It offers essential features such as calling and texting without the distractions of social media, internet browsing, or an app store.
  • Are there phone cases available for Privo Mobile phones?
    Yes, a free phone case is included with the purchase of a Privo Mobile phone.
  • What features do Privo Mobile phones include?
    Privo Mobile phones include calling, texting, a camera, a clock, and Spotify. There is no internet browser, social media, or app store.
  • Can I or my child add more functionality or apps?
    No, Privo Mobile phones come with intentionally limited functionality and cannot be modified to add more features or apps.
  • Can people besides kids use Privo Mobile phones?
    Absolutely. While our products are primarily designed for kids, they are also great for adults who want to spend less time on their phone. We see particularly strong interest from elderly/senior citizens who want a simple phone that does only a few basic things.
  • Are there parental controls?
    No, our phones are designed to eliminate unnecessary functionalities, so there's no need for complicated setup or extra parental controls.
  • Does Privo Mobile include cellular service or do I need to purchase network access separately?
    Privo Mobile phones come with a cellular network subscription for $19.99/month (+ tax). There are no additional monthly charges or subscriptions required.
  • Do I have to agree to a long-term contract?
    No commitment is necessary; you can cancel at any time.
  • Can the phones call any number or just the numbers I configure/select?
    Privo Mobile phones can call and text anyone with a US phone number.
  • How do I contact Privo Mobile?
    The best way to get in touch with us is via email. Please email the appropriate department using one of the email addresses below: General Inquiries: contact@privomobile.com Press: pr@privomobile.com Customer Support: support@privomobile.com Careers: careers@privomobile.com Sales & Marketing: marketing@privomobile.com Partnerships, Affiliates & Business Development: partnerships@privomobile.com
  • Are Privo Mobile phones available for purchase?
    Yes, currently they are available only in the United States. You can order them here.
  • Where is Privo Mobile located?
    Privo Mobile Inc is a Delaware corporation with headquarters in Seattle, Washington, USA.
  • What is Privo Mobile?
    Privo Mobile is a minimalist modern cell phone specifically designed for kids. It offers essential features such as calling and texting without the distractions of social media, internet browsing, or an app store.
  • Are there phone cases available for Privo Mobile phones?
    Yes, a free phone case is included with the purchase of a Privo Mobile phone.
  • What features do Privo Mobile phones include?
    Privo Mobile phones include calling, texting, a camera, a clock, and Spotify. There is no internet browser, social media, or app store.
  • Can I or my child add more functionality or apps?
    No, Privo Mobile phones come with intentionally limited functionality and cannot be modified to add more features or apps.
  • Can people besides kids use Privo Mobile phones?
    Absolutely. While our products are primarily designed for kids, they are also great for adults who want to spend less time on their phone. We see particularly strong interest from elderly/senior citizens who want a simple phone that does only a few basic things.
  • Are there parental controls?
    No, our phones are designed to eliminate unnecessary functionalities, so there's no need for complicated setup or extra parental controls.
  • Does Privo Mobile include cellular service or do I need to purchase network access separately?
    Privo Mobile phones come with a cellular network subscription for $19.99/month (+ tax). There are no additional monthly charges or subscriptions required.
  • Do I have to agree to a long-term contract?
    No commitment is necessary; you can cancel at any time.
  • Can the phones call any number or just the numbers I configure/select?
    Privo Mobile phones can call and text anyone with a US phone number.
  • How do I contact Privo Mobile?
    The best way to get in touch with us is via email. Please email the appropriate department using one of the email addresses below: General Inquiries: contact@privomobile.com Press: pr@privomobile.com Customer Support: support@privomobile.com Careers: careers@privomobile.com Sales & Marketing: marketing@privomobile.com Partnerships, Affiliates & Business Development: partnerships@privomobile.com
  • Are Privo Mobile phones available for purchase?
    Yes, currently they are available only in the United States. You can order them here.
  • Where is Privo Mobile located?
    Privo Mobile Inc is a Delaware corporation with headquarters in Seattle, Washington, USA.
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